KURATIERTE STADTFÜHRUNGEN
CURATED CITY TOURS

office[at]tourguidelady[dot]at
+43 664 343 79 79

Privacy Policy

Privacy Policy Statement in accordance with GDPR

In this privacy policy, I inform you about the essential aspects of data processing, which data I collect, and how they are used.

Contact Person

For any privacy-related inquiries, I, Mag. Gertrud Putz, am available to you. My address is Wollzeile 29/2, 1010 Vienna. You can contact me by email at office@tourguidelady.at.

Processing of Personal Data in Connection with the Use of My Website

Section 1: Information on the Collection of Personal Data

(1) Below, I will inform you about the collection of personal data when using my website. Personal data refers to all data that can be attributed to you personally, such as name, address, email addresses, or user behavior.

(2) Responsible for processing according to Art. 4(7) of the GDPR is Mag. Gertrud Putz. My contact details can be found in the imprint of this website.

(3) If you contact me by email or via the contact form, the data you provide (your email address, possibly your name and telephone number) will be stored in order to respond to your inquiries. This data will be deleted as soon as storage is no longer necessary or processing is restricted if legal retention obligations exist.

(4) If third-party service providers are used for specific functions of my offering or if your data is used for advertising purposes, I will inform you in detail about the respective processes and the set storage duration criteria.

Section 2: Your Rights

(1) You have the following rights regarding the personal data concerning you:

  • Right of access,
  • Right to rectification or deletion,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

(2) You also have the right to file a complaint with a data protection supervisory authority regarding the processing of your personal data by me.

Section 3: Collection of Personal Data When Visiting My Website

(1) When using my website for informational purposes only, i.e., if you do not register or provide me with any other information, I only collect the personal data that your browser transmits to my server. When you visit my website, the following data is collected, which is technically necessary to display the website to you and to ensure its stability and security (legal basis is Art. 6(1) sentence 1 lit. f GDPR):

  • IP address,
  • Date and time of the request,
  • Time zone difference to Greenwich Mean Time (GMT),
  • Content of the request (specific page),
  • Access status/HTTP status code,
  • Amount of data transmitted,
  • Website from which the request comes,
  • Browser,
  • Operating system and its interface,
  • Language and version of the browser software.

(2) In addition to the data mentioned above, cookies will be stored on your computer when you use my website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and through which specific information flows to the party setting the cookie (in this case, me). Cookies cannot execute programs or transmit viruses to your computer. They are used to make my website overall more user-friendly and effective.

(3) Use of Cookies:

a) This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Session cookies (see b)
  • Persistent cookies (see c)

b) Session cookies are automatically deleted when you close your browser. These include session cookies that store a so-called session ID, which allows different requests from your browser to be assigned to the same session. This allows your computer to be recognized when you return to my website. Session cookies are deleted when you log out or close your browser.

c) Persistent cookies are automatically deleted after a set duration, which may vary depending on the cookie. You can delete these cookies at any time in the security settings of your browser.

d) You can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. However, I would like to point out that in this case, you may not be able to use all the features of my website.

Use of Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," text files that are stored on your computer and allow an analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of IP anonymization being activated on this website, your IP address will, however, be truncated by Google within the European Union member states or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide other services related to website and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be combined with other data from Google.

(3) You can prevent the storage of cookies by adjusting your browser settings accordingly. However, I would like to point out that in this case, you may not be able to fully use all features of this website. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout.

(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This ensures that IP addresses are anonymized by truncation, making it impossible to personally identify users. If data collected about you is personally identifiable, it will be immediately anonymized, and any personal data will be deleted promptly.

(5) I use Google Analytics to analyze the usage of my website and improve it on a regular basis. The statistics gained allow me to improve my offering and make it more interesting for you as a user. For the exceptional cases where personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6(1)(f) of the GDPR.

(6) Information of the third party: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: www.google.com/analytics/terms/en.html, Privacy Overview: www.google.com/intl/en/analytics/learn/privacy.html, and the Privacy Policy: www.google.com/intl/en/policies/privacy.

(7) This website also uses Google Analytics for cross-device analysis of visitor flows through a User-ID. You can disable cross-device analysis of your usage in your account under “My Data” and “Personal Data”.

Use of Google Ads

This website uses Google Ads, a service for displaying ads, to place relevant advertisements and measure the success of these ads. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Use of Cookies:
If you arrive at our website via a Google advertisement, a so-called conversion cookie will be stored on your device. This cookie expires after 30 days and is not used for personal identification. It allows us and Google to recognize whether specific pages have been visited and whether an action (e.g., a purchase) was performed.

Data Transfer and Processing:
The data stored in the cookie may include information such as your IP address and will be transferred to Google servers in the USA and stored there. Google may share this information with third parties if required by law or if third parties process this data on Google's behalf.

Opt-Out and Settings:
You can prevent the storage of cookies by adjusting the settings in your browser. Additionally, you can opt-out of interest-based advertising by Google at https://www.google.de/settings/ads.

For further information on data processing by Google, please refer to Google’s privacy policy.

Embedding YouTube and Social Media Components

I have integrated YouTube videos on this website, a video portal operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube allows video publishers to upload and share videos, while users can view, rate, and comment on them for free.

When you play a video on my website by clicking the play button, a connection is made to YouTube’s servers. In doing so, YouTube learns which of my pages you have visited. If you are logged into your YouTube account, YouTube can directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account before playing the video.

The use of YouTube serves the appealing presentation of my online offerings and constitutes a legitimate interest according to Art. 6(1)(f) of the GDPR.

For more information on the processing of user data by YouTube, please refer to Google’s privacy policy.

For more information on data processing by Instagram and your rights, please refer to Instagram’s privacy policy.

For more information on data processing by Facebook and your rights, please refer to Facebook’s privacy policy.